A Two Day Seminar On Crisis Management

Participants will learn about the importance of having a proactive Emergency Public Information Plan.

Participants will learn how to:
  • identify the various types of potential crises
  • prepare for handling internal and external reactions
  • manage the gap between perception and reality
  • be part of a crisis management team
  • work with key personnel in a crisis
  • recognize the information flow in a crisis
  • meet the media's needs
  • monitor the reactions of their "publics"
  • manage the "after-crisis" phase
  • prepare a crisis management check list
  • create a comprehensive information data bank
  • turn "breakdowns" into "breakthroughs"